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Privacy policy

At SquiggleSpace, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

1. Who We Are

SquiggleSpace provides ADHD and sensory coaching services, resources, and educational materials.

If you have any questions about this policy or how we use your data, please contact us at:

📧 [email protected]

2. Information We Collect

We collect only the information we need to provide our services, including:

  • Name and contact details (email, address, phone number)
  • Order and payment details
  • Information you share when booking coaching sessions or contacting us
  • Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders or bookings
  • Communicate with you about your purchase or enquiry
  • Improve our services and website experience
  • Send updates or newsletters (only if you’ve opted in)

We will never sell or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

Your data is stored securely using reputable systems and encrypted services where possible. We only keep your data for as long as necessary to fulfil the purpose it was collected for.

5. Payments

All payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal). We do not store or have access to your full payment card details.

6. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic. You can disable cookies at any time through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to receive emails or marketing
  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data has been misused

8. Updates to This Policy

This policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.